Enhancing Decision-Making Processes: The Role of Integrated Information Systems in Business Intelligence

Abstract

This study examines the role of Integrated Information Systems (IIS) in enhancing decision-making processes within Business Intelligence (BI) frameworks, focusing on the ability of IIS to centralize data for improved accessibility and real-time insights. Employing a qualitative methodology grounded in literature review and library research, the paper synthesizes findings from existing academic sources to identify how IIS addresses common organizational challenges, such as data silos and information fragmentation. The analysis reveals that IIS contributes significantly to decision-making by providing a unified platform that enables stakeholders across departments to access and analyze data efficiently. Through real-time data integration, IIS supports rapid, informed responses to market shifts, enhancing organizational agility and competitiveness. Additionally, the study highlights challenges in implementing IIS, particularly compatibility with legacy systems, which requires careful planning and phased integration to maximize benefits. This research underlines the essential role of IIS in modern BI processes, promoting an interconnected data landscape that fosters cross-functional collaboration, strategic alignment, and proactive decision-making. By offering a comprehensive view of data through IIS, organizations can drive more accurate and timely decisions, ultimately supporting long-term strategic goals and sustainable growth.